7u788 Privacy Policy

1 Purpose and Scope of Data Collection

7u788 collects certain information in order to provide its users with the best possible online gaming experience. We only collect information that is necessary and relevant to operating our services. The main purposes of data collection are:

• To ensure account creation, verification, and management.
• To process financial transactions including deposits, withdrawals, and reward payments.
• To inform users about relevant promotions, bonuses, and offers.
• To monitor gaming activity and ensure responsible gaming.
• To prevent fraudulent activity and maintain security measures.
• To improve platform performance and refine the user experience.
• To meet applicable legal and regulatory obligations.

2 Information We Collect

7u788 may collect two types of information — information you provide directly and information collected automatically.

2.1 Information Provided Directly

When you register, log in, or carry out transactions on 7u788, we collect the following information:

• Full name, date of birth, and national identity details (for identity verification).
• Email address, mobile number, and contact address.
• Payment information — such as bKash, Nagad, Rocket, or Upay account numbers, or bank account details.
• Your password (stored in encrypted form — never readable in plain text).
• Contact information and messages provided via support chat or email.

2.2 Information Collected Automatically

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier information.
• Browser type, operating system, and device type.
• Time of access to the platform, session duration, and list of pages visited.
• Gaming history, bet types and amounts, and transaction records.
• Information collected through cookies and similar tracking technologies.

3 Cookies and Tracking Technologies

7u788 uses cookies on its website. Cookies are small text files stored on your device that help improve platform performance and personalize your experience.

The types of cookies we use include:

• Essential cookies: For core site functionality, such as maintaining login sessions.
• Performance cookies: To analyze how users interact with the site.
• Functional cookies: To remember your preferences and settings.

You can disable cookies through your browser settings, though this may limit some features of the platform.

4 Use of Information

7u788 uses collected information only for the following purposes:

• To manage your account and verify your identity.
• To securely complete financial transactions such as deposits and withdrawals.
• To provide applicable bonuses, cashback, or VIP rewards.
• To provide customer support services.
• To ensure platform security and prevent fraud.
• To promote responsible gaming and identify unusual gaming behavior.
• To send promotional communications, subject to your consent.
• To meet legal and regulatory obligations.

We never sell or rent your information to third parties for marketing purposes.

5 Disclosure of Information and Third Parties

7u788 strictly protects your privacy. However, certain information may be shared with third parties in the following circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, or technical services. These partners receive only the information necessary to perform their specific functions and are bound by the same privacy standards.

5.2 Legal Obligations

We may be required to disclose necessary information in response to court orders, lawful requests from investigative authorities, or other legal requirements.

5.3 Fraud Prevention

Relevant information may be provided to the appropriate authorities to detect and prevent money laundering, fraud, or other illegal activity.

6 Data Security Measures

7u788 takes industry-standard technical and administrative steps to protect your personal information. Our security framework includes:

• SSL Encryption: All data transfers between your browser and our servers are secured with 256-bit SSL encryption.
• Encrypted Data Storage: Sensitive information, especially passwords and financial data, is stored in encrypted form.
• Access Controls: Only authorized staff can access the necessary information, and their activity is regularly monitored.
• Firewall and Security Monitoring: Our systems are continuously monitored for security threats.
• Regular Security Audits: Our security measures are regularly evaluated by third parties.

Please keep in mind that no online system is completely impenetrable. We therefore ask you to use a strong password and not share your login credentials with anyone.

7 Data Retention Period

7u788 retains your personal information only for as long as necessary. When determining the retention period, we consider the following:

• The necessity of the information for providing the service.
• Applicable legal or regulatory obligations.
• The need to resolve disputes or handle legal claims.

Even after an account is closed, certain information may be retained for a defined period as required by law. After that period it is securely deleted or anonymized.

8 Your Rights

As a user of 7u788, you have certain important rights regarding your personal information:

8.1 Right to Access Information

You can request at any time to find out what information we hold about you.

8.2 Right to Correct Information

If any information we hold about you is inaccurate, you can request a correction. This can be done directly through account settings or via support.

8.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time — by contacting support or through the unsubscribe link in the email.

To exercise any of the above rights, please contact our support team.

9 Protection of Minors' Information

7u788 is a gaming platform operated for adults. This site is intended only for users aged 21 or older. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered on our platform, their account will be closed immediately and the associated information will be securely deleted.

10 International Data Transfers

7u788 primarily serves users in Bangladesh. However, our servers or service provider partners may be located in other countries. In such cases, we ensure that adequate data protection measures are in place in the destination country and that your information remains protected in accordance with the standards of this Policy.

11 Your Responsibilities for Account Security

While 7u788 makes every effort to protect your information, you also have certain responsibilities for the security of your account:

• Use a strong and unique password and change it regularly.
• Never share your login credentials with anyone.
• If you log in on a public or shared device, always log out at the end of the session.
• If you notice any unusual activity on your account, notify support immediately.
• Stay alert to phishing emails or suspicious links — 7u788 will never ask for your password by email.

12 Notice Regarding Third-Party Websites

The 7u788 website may sometimes contain references to third-party websites. We are not responsible for the privacy policies or data protection practices of these third parties. If you visit any external site, you are advised to read their own privacy policy.

13 Policy Changes and Updates

7u788 reserves the right to revise this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a notification on the platform.

The date of any change will always be shown at the top of this page as "Last Updated". Continued use of the platform after a change is considered acceptance of the revised Policy.

14 Contact Us

If you have any questions, concerns, or data-related requests about this Privacy Policy, please contact our support team. We provide assistance in both Bengali and English, 24/7.